Shipping & Returns
Shipping Policy
We use accredited shipping partners including Fed Ex, Speed Post, etc. We may use other shipping parties depending on the exigencies of the product(s) to be delivered.
Standard Delivery Times
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All orders placed before 4pm are handed over to the courier the same day itself. Usual delivery time ranges from 5-7 days. Delivery times may get extended in case of either of the
following:-
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1. The area in which the product is to be delivered is not serviceable by our shipping partners.
2. Inability to verify the details of customer in case of COD payment method.
In case of product tampering or shipment not delivered to your address, please contact our customer care at: +91 7012812342
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Return & Exchange Policy
Complaints about Product quality should be done within 24 hours of the delivery. To launch a complaint, please contact support@dreamwear.in If the reason for return is genuine, Our Team will replace the item.
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We do not issue refunds once the order is processed and the product is delivered. Still, we realize that exceptional situations can happen in regard to the character of the product we supply. Below are the situations we can provide you with a refund:
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2. Non-delivery of the product;
If the order is pre-paid and if for some unforeseeable reason, we are unable to deliver your order, we will refund the amount.
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The actual color of the product that you see on our website/page may differ slightly from what’s shown,due to lighting differences, individual pc monitor color settings, photography styles, etc.
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If Damage or Actual size difference or any other major complaints, customers should send written compliant to dreamwearonline@gmail.com or Customer support WhatsApp to 70128 12342 with 48 hours after receiving the goods unless its consider as a proper deliver.
No Exchange or refund will replace, if damaged upon sharing the opening video within 48hrs.
In case of any Refunds approved by the DREAM APPARALS AND FASHIONZ PRIVATE LIMITED, it’s all take 7-10 days for the refund to be processed to the end customer.
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